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After placing an order with ByBargain, you will receive an order confirmation by email.
Please check your order confirmation carefully and contact us as soon as possible if any information is incorrect.
We cannot guarantee that changes can be made once an order has entered processing or has been dispatched.
ByBargain is an online-only retail business operated by H&I Online Ltd.
Our order processing and dispatch operations are based in Reading, Berkshire, United Kingdom, and orders are dispatched from the United Kingdom.
We aim to process and dispatch orders as quickly as possible.
Orders placed before 2:00 PM on a normal business day are generally dispatched the same business day. Orders placed after the cut-off, at weekends or on UK public holidays will normally be processed on the next business day.
If an unexpected delay affects your order, we will make reasonable efforts to keep you informed.
We offer free standard UK delivery on all UK orders.
Our standard UK delivery service is normally Royal Mail Tracked 48. Where appropriate, an order may be upgraded to Royal Mail Tracked 24 at no additional charge to the customer.
UK delivery will typically take approximately 2–3 working days after dispatch, although delivery times are estimates and are not guaranteed unless expressly stated otherwise.
The delivery service, cost and any available options will be shown at checkout before you complete your purchase.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruption, severe weather, industrial action, peak-period delays or incorrect/incomplete delivery information.
Where a tracked delivery service is used, tracking information will normally be provided after your order has been dispatched.
Please allow some time for tracking information to become active after the parcel enters the carrier's network.
You can use the tracking information provided to monitor the progress of your delivery.
Customers are responsible for providing an accurate and complete delivery address when placing an order.
Please check your delivery details carefully before completing your purchase.
If you notice an error after placing your order, contact us as soon as possible. We will try to assist where the order has not yet been dispatched, but we cannot guarantee that an address can be changed once processing has begun.
If your order appears to be significantly delayed or lost in transit, please contact us.
We may need to investigate the delivery with the relevant carrier.
We will work with the carrier and provide an appropriate resolution in accordance with applicable law and your statutory consumer rights.
International orders are subject to postage charges. Where international delivery is available, the applicable delivery options and postage charges will be displayed at checkout before you complete your purchase.
International orders may be subject to import duties, customs charges, local taxes, customs-clearance requirements or other charges imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer.
Customers are responsible for ensuring that products can legally be imported into their destination country.
International delivery times may vary depending on the destination and customs processing.
If you have any questions regarding the processing, dispatch or delivery of your order, please contact us:
ByBargain – H&I Online Ltd
Email: sales@bybargain.com
Telephone: +44 7380 571761 / +44 118 375 1751
Our registered office details and further business information are available on our Contact Us page.
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